# TPP — The Power Plugin (full text) > TPP is loyalty gifting infrastructure built for the gambling industry — online casinos, crypto casinos, sportsbooks and land-based gaming — and for consumer brands across airlines, hotels, banking, retail, telecom, insurance and enterprise. Brands sell or award a real, physical gift; TPP runs the entire fulfilment operation — a unified catalog of 400,000+ products, orders that split themselves across providers, white-label storefronts, multi-brand hierarchy, per-sub-brand API keys, multi-currency invoicing and incident handling across 20+ countries — all delivered under the operator’s own brand. The operator keeps the brand and the customer relationship; TPP runs the logistics, providers and billing behind the scenes. Pricing is custom; there is no public price list — the conversion goal of the site is to book a demo. Canonical site: https://www.thepowerplugin.com Book a demo: https://www.thepowerplugin.com/contact ## What TPP is The world’s best loyalty gifting software. Reward players, customers and employees with real gifts — delivered anywhere, in any currency, under your brand. ## Product features ### One orders panel, not twenty email threads. URL: https://www.thepowerplugin.com/features/orders Every gift splits itself across providers and countries, but your team sees a single order with all the tracking. Launch, follow and resolve from one place, with your brand facing the recipient. - **Can I launch orders by API and manually?** Both. API to automate from your CRM or product, and manual from the panel for one-off sends. - **What if an item comes from another provider?** It splits itself. You see one order; the recipient gets one delivery under your brand. - **How do I track status and shipping?** One order with every shipping code and status consolidated, updated in real time. - **And incidents?** Linked to the order; support resolves them from the same place (see Incident management). - **Does the recipient see my brand?** Yes. Packaging, invoice and tracking carry your brand; the real provider stays masked. ### Every incident, one thread. Not a forwarding chain. URL: https://www.thepowerplugin.com/features/incidents When a gift doesn’t arrive or arrives wrong, your team resolves it from a single thread linked to the order, with the real provider masked and your brand always facing the recipient. - **How is an incident opened?** From the order, via API, or support creates it. It is always linked to the order and its shipment. - **Does the recipient know the real provider?** No. Every reply and reshipment goes out under your brand; the real provider stays masked (see Order management). - **Can I set priority or SLA?** Yes. Every incident carries a priority and an owner; the board reflects the timing. - **Reshipments and refunds?** They fire from the same thread, without leaving the panel or coordinating over email. - **Is everything audited?** Yes. The close links back to the order and the charge, with traceability for finance and compliance. ### Stop reward abuse before it touches your margin. URL: https://www.thepowerplugin.com/features/fraud Every redemption runs through a risk engine that catches duplicate claims, bots and multi-accounting in milliseconds — so honest users glide through and only the suspicious ones get held, all under your brand. - **Will this add friction for real users?** No. Honest redemptions clear instantly; only flagged cases get held or asked to verify, so the vast majority of users never notice the engine at all. - **What kinds of abuse does it catch?** Duplicate and self-redemptions, bots, multi-accounting, suspicious velocity, shared devices and bonus abuse — scored together rather than as isolated rules. - **Can we set our own rules and thresholds?** Yes. You define caps, conditions and actions per campaign in plain language, and change them in minutes without engineering. - **Does the recipient see “fraud check” anywhere?** Never. The engine runs invisibly, and any verification or hold message goes out under your brand and your languages. - **How fast can we go live?** One integration covers it. Most operators are scoring live redemptions in days, not quarters. ### Design your store, not a ticket to your developers. URL: https://www.thepowerplugin.com/features/editor Brand color, typography, layout, banners, catalog order — set it all in a live visual editor and watch it change as you type. From draft to published in minutes, no deploy, no dev queue. - **Do I need a developer to use the editor?** No. The editor is entirely visual — colors, type, layout, banners and catalog order are all controls. Your team designs and publishes without writing code. - **How long does it take to go live?** Minutes. You start from a draft, design with live preview, and publish in one click — no build, no deploy, no engineering queue. - **Can I change the store after it’s published?** Anytime. Edit in draft, preview the result, and publish again. Versioning lets you roll back to any earlier version if you need to. - **Will the store match my brand exactly?** Yes. You control brand color, typography, layout style, banners and catalog order, and transactional emails inherit the same identity automatically. - **Does it work across countries and languages?** Yes. The same branded store localizes per market — language, currency and catalog — so every recipient gets a native, on-brand experience. ### Rewards that fire themselves. URL: https://www.thepowerplugin.com/features/rules Define the trigger, the conditions and the budget once. From then on, every gift goes out the moment a user earns it — no one pulls a lever, no one builds a list. - **What can trigger a rule?** Any event you send us — a deposit, a level-up, a renewal, a churn-risk flag, or your own custom signal. If your CRM or product can emit it, a rule can fire on it. - **How do I keep spend under control?** Each rule carries budgets and frequency caps at the rule, user and period level. Limits are checked before any gift goes out, so you never overspend by accident. - **Do rules work across countries?** Yes. One rule fires across every market at once, and each user receives a gift valid where they are, priced in their local currency — no rule per region. - **Can I schedule when gifts go out?** You can fire instantly on the event or hold for a chosen window, with frequency caps so the same user isn’t rewarded too often. - **Can I see what a rule did?** Yes. A live board shows every rule moving through triggered, eligible and sent, so you can trace exactly what fired, for whom and why. ### One catalog, every market. URL: https://www.thepowerplugin.com/features/catalog 400,000+ real gifts, localized for you — descriptions in every language, prices in every currency, categories that already make sense. You drop a raw product photo; AI cleans the background and publishes it. - **How big is the catalog?** Over 400,000 real, physical gifts, with new items added continuously across every category. - **Which languages are supported?** Descriptions are localized per market, so each recipient sees the catalog in their own language. - **How does per-market pricing work?** Every item carries prices in local currency for each market, so users always see correct, local pricing. - **What does the AI photo cleanup do?** You upload a raw product photo and AI removes the background automatically, producing a clean, consistent image. - **Do I have to maintain a catalog per country?** No. You keep one central catalog and it’s localized and priced per market for you. ### Exactly the access each person needs — nothing more. URL: https://www.thepowerplugin.com/features/access Role-based permissions, scoped by brand and market, with full audit and SSO. Give every teammate the power to do their job, and nothing they shouldn’t touch. - **How granular are the permissions?** Down to the action: view, edit, approve, and reveal credentials are each separate grants you combine into roles. - **Can I limit someone to one brand or market?** Yes. Scope any member to specific brands, markets or countries, and they only ever see and act inside that scope. - **Is there an audit trail?** Every grant, role change, action and credential reveal is logged with the actor and timestamp, ready for review or export. - **Do you support SSO?** Yes. Connect your identity provider for single sign-on, so access follows your existing joiner and leaver process. - **How fast can I change someone’s access?** Instantly. Reassign a role or adjust scope and the change applies on their next action — no redeploy, no waiting. ### Many brands, one integration. URL: https://www.thepowerplugin.com/features/multibrand Run every brand and market from a single account. Each gets its own catalog, currency, store and rules — with consolidated reporting and one monthly reconciliation. - **Do I need a separate account per brand?** No. One account holds every brand and market. They’re configured separately but billed, reported and reconciled together. - **Can each market use its own currency?** Yes. Catalog and currency are set per market, so each audience sees local gifts at local prices. - **How do overrides work?** Sub-brands inherit everything from the parent by default and override only what they choose — branding, catalog, currency or rules. - **Is reporting per brand or consolidated?** Both. You get one consolidated view across the portfolio, and you can drill into any single brand, market or store. - **How fast can I launch a new brand?** Because it’s configuration on an existing integration, a new brand or market typically goes live in days. ### Turn rewards into a game, backed by real gifts. URL: https://www.thepowerplugin.com/features/games Mystery Boxes with transparent odds, missions and streaks — every prize a real, deliverable gift under your brand. - **Are the odds really transparent?** Yes. Every box publishes its drop rates, prize tiers and expected value, and you control the line-up — players see honest math behind the thrill. - **What can a player actually win?** Real physical gifts from a 400,000-item catalog, organized into tiers from common to legendary — sourced, packed and delivered, never virtual points. - **Does it work with Captain Up or Smartico?** Yes. Boxes, missions and streaks plug into your existing gamification and loyalty stack rather than forcing a rip-and-replace. - **Whose brand do players see?** Yours. The reveal, the “you won” email and the delivery all carry your brand — our fulfilment engine stays invisible. - **Where can prizes be delivered?** Worldwide. Prizes won in any market ship under your brand with local catalogs and local currencies on one fulfilment layer. ## Use cases ### A reward store that pays in real prizes. URL: https://www.thepowerplugin.com/use-cases/reward-store Players earn points and redeem them in a store under your brand — 400,000+ products at their door, zero logistics on your side. - **Does the store run on my domain, with my brand?** Yes — storefront, emails, packaging and tracking all carry your brand. Players never see TPP or the supplier. - **How do the player’s points get into the store?** Via API from your platform or through an integrated partner (Smartico, Captain Up and others). The balance stays yours; the store just spends it. - **Who decides what a prize costs in points?** You do, per product and per segment, from the panel. Change it any time — seasonal boosts and VIP pricing included. - **What does it cost when nobody redeems?** Nothing per order — you’re billed for redeemed orders only. Prepaid, monthly invoice or per-order billing, consolidated in EUR. - **How long until players can redeem?** The branded store can be live in hours; the first real redemption typically ships within 48 hours of kickoff. ### Loyalty minigames with prizes that land at the door. URL: https://www.thepowerplugin.com/use-cases/loyalty-minigames Mines, plinko, towers and more: players spend points to play and win real prizes — hard-capped per day, week or month. - **Is this real-money gaming?** No. Players spend loyalty points, never money, and there is no cash prize or cash-out. It’s a loyalty mechanic — with play limits you control per day, week and month. - **Can I limit how much someone can play?** Yes — that’s core. Caps per day, week and month, per player and per segment, enforced automatically and logged. - **What can players actually win?** Real products from a 400,000+ catalog — you define each game’s prize pool and budget, from gift cards to flagship electronics. - **How does it connect to my platform?** Points sync via API or an integrated partner; wins fire orders automatically. Your team configures pools and caps from one panel. - **How fast can the first game go live?** Days. Define the pool, set the caps, embed the game — the first winner’s prize can ship the same week. ### Event raffles that pack the booth. URL: https://www.thepowerplugin.com/use-cases/event-raffles Scan, issue a ticket, draw live: raffles for shows like SiGMA that turn aisle traffic into leads — and ship the prize to the winner’s door. - **Does this work at large fairs like SiGMA?** That’s the home turf. QR or badge-scan entries absorb high traffic, and the live counter and fixed draw time are built to gather a crowd. - **Can we choose any prize?** Anything from a 400,000+ product catalog — or several prizes with ranked draws. You set the budget; we handle the rest. - **What if the winner lives in another country?** Standard case. The prize ships to their home in 20+ countries, customs and taxes handled, with tracking under your brand. - **How do we get the leads afterwards?** Every entry includes contact details and explicit consent, exportable or pushed to your CRM the same day. - **How much setup does a raffle need?** About a page of configuration: prize, rules, draw time, consent copy. Set it up the week before and reuse it at the next show. ### Monthly raffles your players sign up for. URL: https://www.thepowerplugin.com/use-cases/loyalty-raffles Registrations, deposits and missions grant raffle tickets; at the end of the month, someone wins something real. An always-on reason to stay active — one great prize, thousands of motivated players. - **Which actions can grant raffle tickets?** Anything your platform can signal: registrations, deposits, missions, streaks, verified profiles. You map actions to tickets and weights. - **What does a monthly raffle cost?** Essentially the prize. Billing is per shipped order — one flagship prize a month engaging the whole base is the point. - **Does it have to be monthly?** No — weekly, monthly or per-campaign. Monthly is the sweet spot between anticipation and cadence for most operators. - **How do players trust the draw?** Published rules, closing dates and logged draws — plus a winner who verifiably receives the prize. Credibility compounds month over month. - **Is everything under my brand?** Yes: the raffle page, the emails, the packaging and the tracking. TPP stays invisible. ### Unique, exclusive gifts — at the right moment. URL: https://www.thepowerplugin.com/use-cases/popup-stores VIP Christmas: a unique code opens their catalog (no prices), they choose the gift, and it ships under your brand — no spreadsheets, no logistics. - **Can one store really serve different catalogs per person?** Yes — that’s the core mechanic. Each unique code maps to a catalog and its rules; the same store shows each guest their own selection. - **Can we hide prices so it feels like a gift?** Yes. Price display is per catalog: hidden for pure gifting, visible when you want recipients to manage a budget. - **What rules can a code enforce?** One or multiple redemptions, expiry dates, catalog assignment and budget caps. Every code’s usage is tracked. - **How do you handle addresses for VIPs we can’t ask?** You don’t need them. Each recipient enters their own delivery details at redemption — the classic VIP-address problem disappears. - **How fast can a seasonal store launch?** Days, not weeks. Catalogs and codes can be configured in one session, and the store closes itself when the campaign ends. ### A welcome pack that feels like your brand, not a free spin. URL: https://www.thepowerplugin.com/use-cases/welcome-pack When a player hits a minimum deposit, unlock a physical welcome pack — hoodie, mug, cards, custom merch — designed with you and shipped under your brand. - **What counts as the minimum deposit?** Whatever you define — first deposit, cumulative, or a single top-up over a threshold. Wired from your CRM or partner events. - **Can the pack include custom merch?** Yes. Welcome packs are designed to mix catalog products with custom merch — same brand, one shipment. - **Do we need minimum order quantities for merch?** We handle production and stock so you are not stuck with pallets. Exact MOQs depend on the item — we map them in the demo. - **Which countries can receive a pack?** Anywhere TPP already delivers — 20+ countries with local carriers and your brand on the parcel. - **How fast can we launch?** Threshold rule in days; custom merch artwork depends on design sign-off. Most operators pilot with catalog items first, then layer merch. ### Every CRM signal, a real gift at the door. URL: https://www.thepowerplugin.com/use-cases/crm-rewards Deposit confirmed, KYC done, streak broken — map any event to a physical gift. Rules evaluate, the order creates itself, the parcel wears your brand. - **Which CRMs and partners work?** Anything that can POST a webhook or that we already integrate (including Smartico and Captain Up). We map your events in the demo. - **Can we cap spend per rule?** Yes — per player, per day/week/month and per rule budget. Caps are checked before any order leaves. - **What if the rule mismatches?** No order is created. Failed evaluations are logged so you can tune conditions. - **Is this different from the reward store?** Yes. The store is player-led redeem. CRM rewards are operator-led: the system pushes a gift when a rule matches. - **How fast to first live gift?** Often days once the webhook is live. Complex multi-brand matrices take longer — we scope that in the demo. ### Tournaments that end with a prize at home. URL: https://www.thepowerplugin.com/use-cases/tournament-prizes Live leaderboard, hard freeze at close, top-N get physical prizes under your brand — no courier chaos for ops. - **How do winners get into TPP?** API payload or partner export at freeze — place, player id, shipping details. We map your format in the demo. - **Can places share the same prize?** Yes. 1st unique, 2–5 same SKU, 6–20 gift card — whatever matrix you define. - **What about multi-country winners?** Each order routes to the right local fulfilment. One tournament, many markets. - **Is this a raffle?** No. Raffles are luck-weighted. Tournaments are rank-based. Different trust story, same delivery engine. - **How soon after freeze do prizes ship?** As soon as the batch is approved — often same day for catalog items, longer if custom merch is in the map. ### Corporate gifts that wear your brand, not a generic basket. URL: https://www.thepowerplugin.com/use-cases/corporate-gifting Trade fairs, client thank-yous, employee kits — design custom merch once and ship it under your brand worldwide. - **Is this the same as the welcome pack use case?** Related merch engine, different trigger. Welcome packs unlock on a player deposit; corporate gifting is B2B — fairs, clients and employees. - **Can we mix catalog products with custom merch?** Yes. Many kits combine a branded hoodie with a catalog premium. One shipment, one brand experience. - **Do we need large minimum order quantities?** Depends on the item. We map MOQs and lead times in the demo so you can pilot without over-ordering. - **Can we ship bulk to a booth and individual parcels?** Both. Bulk to a venue for the fair, then one-by-one for client or employee lists after. - **How fast can we launch before a fair?** Catalog pieces ship quickly; custom merch needs artwork sign-off. Book early enough for production — we timeline it with you. ### The world’s largest sports memorabilia collection — for VIP gifts. URL: https://www.thepowerplugin.com/use-cases/sports-memorabilia Access signed, authenticated pieces for high-impact VIP gifting and corporate thank-yous. Not self-serve: every piece is negotiated with the TPP team. - **Is sports memorabilia available in the public reward store?** No. This is an exclusive service. Pieces are scoped and negotiated with the TPP team — they are not self-serve redemptions. - **What kinds of pieces are available?** Signed jerseys, balls, boots, photographs and other authenticated items from the collection. Each brief gets a tailored shortlist. - **Can we use pieces as VIP gifts only?** Yes. That is the primary use: a framed or certified piece for a high-value recipient. - **How does authenticity work?** Pieces come with clear provenance and certificate trails. TPP also runs public authenticity certificates when you need a verifiable code for the recipient. - **How do we start?** Contact the TPP team with the occasion (VIP gift, event, corporate) and constraints. We reply with a scoped proposal — there is no public price list. ## Industries ### Gambling & iGaming URL: https://www.thepowerplugin.com/industries/gambling Turn points, bonuses and compensations into real gifts your players choose, delivered in their country and their currency, all under your brand. - **Do the store and gift carry my brand, not the supplier’s?** Yes. Storefront, packaging, invoice and tracking all carry your brand end to end. The real supplier stays invisible to the player. - **Can I cap budgets and keep a clean audit trail for compliance?** Yes. Prepaid balances and per-brand rules cap spend, and every movement is logged — built for regulated operations and responsible-gaming limits. - **How does it connect to my CRM (Captain Up, Smartico, Optimove)?** Through a clean API or an already-integrated partner. Points, tiers and milestones trigger rewards automatically, with separate test and production keys. - **Which currencies and countries can I reward players in?** EUR, GBP, USD, CAD, BRL and SEK are live (more on request), with delivery across 20+ countries. Each player sees and is charged in their local currency. - **How long does it take to go live?** Days, not quarters. One contract, one integration — no per-supplier deals or meetings before the first reward ships. ### Online Casinos URL: https://www.thepowerplugin.com/industries/casino A reward store, physical prizes and VIP gifting for your online casino: points become products delivered in the player’s country, under your brand, with responsible-gaming caps built in. - **Do the store and the prizes carry my casino’s brand?** Yes. Storefront, packaging, emails and tracking all run under your brand end to end; the real supplier stays invisible to the player. - **Can I cap what each player can redeem, for responsible gaming?** Yes. Budgets per campaign, per-player limits and full logging are built in — designed for licensed, audited operations. - **How does it plug into my casino CRM (Smartico, Captain Up, Optimove)?** Through an already-integrated partner or a clean API. Points, tiers, missions and milestones trigger prizes automatically. - **Which countries and currencies can I reward casino players in?** Delivery across 20+ countries, with EUR, GBP, USD, CAD, BRL and SEK live (more on request). Each player sees their local currency. - **How long until the reward store is live?** Days, not quarters. One contract, one integration — the store can be live in hours and the first prize shipped inside 48 hours. ### Crypto Casinos URL: https://www.thepowerplugin.com/industries/crypto-casino Turn wagers, races and VIP tiers into physical prizes delivered worldwide — no fiat rails to build, no supplier contracts per country, everything under your casino’s brand. - **Does this work if my players never share more than a wallet?** A prize only needs a delivery name and address, collected in your branded store at redemption. Nothing else about the player leaves your platform. - **How do we pay TPP — does it fit a crypto-native treasury?** Prepaid balance, monthly invoice or per-order billing, consolidated in EUR. The prepaid model maps cleanly onto a crypto treasury: top up, then spend down. - **Do the prizes carry my casino’s brand?** Yes — store, packaging, emails and tracking are all yours. The real supplier stays invisible to the player. - **Which countries can you actually deliver to?** 20+ countries and growing, each with a curated local catalog and local couriers. Your players see only what can reach them. - **How fast can we launch?** The branded store can be live in hours and the first prize shipped inside 48 hours. One integration, or none — the store also runs standalone. ### Sportsbooks URL: https://www.thepowerplugin.com/industries/sportsbook Free bets blur together. Turn streaks, derbies and season milestones into real prizes — from jerseys to consoles — delivered in the bettor’s country, under your sportsbook’s brand. - **Can prizes trigger from betting events — streaks, settled bets, derbies?** Yes. Your CRM or risk stack fires the reward via API or an integrated partner: streaks, wager tiers, matchday campaigns, anything you can signal. - **Does the store carry my sportsbook’s brand?** End to end — storefront, packaging, emails and tracking. The supplier stays invisible to the bettor. - **Can I cap budgets per campaign or per bettor?** Yes. Prepaid balances, per-campaign caps and per-player limits, with every order logged for compliance and finance. - **Which countries and currencies do you cover?** Delivery across 20+ countries; EUR, GBP, USD, CAD, BRL and SEK live, more on request. Each bettor sees their local currency. - **How fast can we go live before a big fixture?** The store can be live in hours and a campaign live in days — in time for the next derby, not next season. ### Land-based & Local Gaming URL: https://www.thepowerplugin.com/industries/land-based Casinos, slot halls, bingos and betting shops: launch a digital reward store your regulars redeem from the venue floor — no e-commerce team, no warehouse, your brand end to end. - **Do we need an app or website for players to redeem?** No. TPP hosts the store under your brand and domain; players open it from a QR at the venue or a link. Nothing to build or maintain. - **Can each venue have its own budget and rules?** Yes. Per-venue budgets, caps and traceability, with head office seeing consolidated activity and billing in one place. - **How do prizes reach players who redeem in the venue?** They ship to the player’s home, in your packaging, with tracking your staff can check. No stock room full of blenders. - **Does it connect to our players club or card system?** Points can sync via API from your players-club system, or staff can grant them manually from the panel — both work from day one. - **How long does it take to launch?** The branded store can be live in hours. Print the QRs, brief the floor staff and the program is running inside a week. ## Frequently asked questions ### What exactly is TPP? A platform that outsources the entire physical-gifting operation —global catalog, logistics, customs, support and multi-currency billing— and presents it as a single layer under your brand. You pick what to gift and to whom; we deliver. ### Do the store and gift carry my brand or yours? Only yours. Store, packaging, invoice and tracking go out under your brand end to end. The real supplier stays masked (provider veil): the recipient only sees your brand. ### How does it integrate with my stack? Three ways: a clean API to trigger gifts from your CRM or product, a branded store embedded (domain/iframe), or an already-integrated partner (Captain Up, Smartico). With a partner, no development. ### How does billing work? You pick the model that fits your treasury: prepaid, monthly invoice or per-order. Each recipient is charged in their currency with frozen FX, and you reconcile consolidated in euros. ### What catalog and how many countries? Over 400,000 products across every category, with delivery in 20+ countries and local currencies (EUR, GBP, USD, CAD, BRL, SEK and more on request). The catalog is curated per market. ### Can I cap budgets and audit spend? Yes. You set limits per brand, campaign or program, and every movement is logged with full traceability, exportable for finance and compliance. Built for regulated business. ### Does it work for several brands or markets at once? Yes. You run several brands and markets from a single integration, with catalog, currency and delivery per country, and consolidated reconciliation. A multi-brand operation closes the month on one number. ### How long does it take to go live? Days, not quarters. One contract, one integration — no per-supplier, per-market deals or meetings before the first shipment. With a partner, the first gift can ship in hours. ### How are incidents handled? An order may ship from several suppliers, but support sees one order with every tracking code and status. Incidents are tracked from one place, with your brand facing the recipient. ## Glossary ### Loyalty gifting Rewarding customers, players or employees with a real, physical product instead of points, cash or a discount code. The gift is chosen from a catalog and delivered to the recipient under the brand that awarded it. Anchor: https://www.thepowerplugin.com/glossary#loyalty-gifting ### White-label storefront A gift store that carries the operating brand end to end — domain, design, copy, packaging and invoice. The platform running it is invisible to the recipient, who only ever sees the brand they already have a relationship with. Anchor: https://www.thepowerplugin.com/glossary#white-label-storefront ### Provider veil Keeping the real fulfilment supplier masked from the recipient. Tracking, packaging and support all present the operating brand, so a gift sourced from three different providers still arrives as one branded experience. Anchor: https://www.thepowerplugin.com/glossary#provider-veil ### Provider abstraction Treating many fulfilment suppliers as one interface. The brand sends a single order; the platform decides which provider serves each line, in which country, and reconciles the results back into one order. Anchor: https://www.thepowerplugin.com/glossary#provider-abstraction ### Redemption The moment a recipient converts a reward, points balance or entitlement into an actual gift. Redemption is where a loyalty programme stops being a ledger entry and becomes a delivery. Anchor: https://www.thepowerplugin.com/glossary#redemption ### Gift fulfilment Everything between a chosen gift and a delivered one: sourcing, stock, customs, carrier, tracking, and the incident handling when a parcel is lost, damaged or refused. Anchor: https://www.thepowerplugin.com/glossary#gift-fulfilment ### Order splitting Breaking one order into several provider shipments automatically, because no single supplier covers every product and country. The brand still sees one order with one status and one set of tracking. Anchor: https://www.thepowerplugin.com/glossary#order-splitting ### Multi-brand hierarchy A parent brand with sub-brands operating in different markets, each with its own catalog, currency, storefront and API keys, but sharing one integration and one commercial relationship. Anchor: https://www.thepowerplugin.com/glossary#multi-brand-hierarchy ### Automation rule A condition that fires a reward without anyone pressing a button — a deposit threshold, a tier upgrade, a work anniversary, an NPS score. Rules are what turn gifting from a campaign into a always-on programme. Anchor: https://www.thepowerplugin.com/glossary#automation-rule ### Catalog curation Selecting, from a global catalog, the subset a given audience may actually redeem — filtered by market, budget band, brand-safety rules and local deliverability. Anchor: https://www.thepowerplugin.com/glossary#catalog-curation ### Billing model How a brand pays for gifting: prepaid balance drawn down per order, a monthly fee, or invoiced per order. Programmes commonly run more than one at once across markets. Anchor: https://www.thepowerplugin.com/glossary#billing-model ### Agentic MCP mode Exposing the gifting platform to AI assistants over the Model Context Protocol, so an agent can query the catalog, place an order or check an incident on the operator’s behalf, under the same permissions a person would have. Anchor: https://www.thepowerplugin.com/glossary#agentic-mcp-mode ## Integration - API reference (REST): https://docs.thepowerplugin.com/flow - Marketplace / white-label storefront: https://www.thepowerplugin.com/integration/marketplace - Partners: https://www.thepowerplugin.com/integration/partners - Agentic MCP mode: https://www.thepowerplugin.com/integration/mcp ## Notes for AI assistants - "TPP" is the brand; the full legal/marketing name is "The Power Plugin". - TPP is B2B only. End-users (players, customers, employees) never see TPP — every surface is white-labelled under the operating brand. - TPP does not publish prices. To get pricing or a trial, the only path is to book a demo at https://www.thepowerplugin.com/contact. - Primary markets served include Spain, Italy, the United Kingdom, Mexico, Brazil and Sweden, with worldwide delivery. - The site is published in English (canonical, unprefixed), Spanish (`/es/…`) and Portuguese (`/pt/…`). Cite the English URL unless the user is reading in another language.