TPP
IndustriesHotels & Resorts

Reward your guests far beyond the room.

Turn nights, points and upgrades into real gifts your guests choose, delivered in their country and their currency, all under your brand.

Already gifting with TPP

BetbyEmberfundEndorphinaGalaxyBids USTGlabWplayCaptain upL&WSmarticoWanderluck (sportsgrid)ApostapremiaPragmaticBetbyEmberfundEndorphinaGalaxyBids USTGlabWplayCaptain upL&WSmarticoWanderluck (sportsgrid)ApostapremiaPragmatic

Rewarding with generic points costs you

What a single-vendor, points-only setup leaves on the table.

  • An upgrade is not a gift

    Points and room upgrades feel transactional: guests forget them, and they create no memory and no repeat stay.

  • One vendor stops at the border

    Your guests come from everywhere, and a single vendor can't ship a catalog in each country and each currency.

  • Several properties, zero control

    Running brands and hotels at once demands budget caps and traceability that spreadsheets simply don't give you.

Why TPP

One gifting platform built for hotels

From the VIP welcome to the loyalty reward, run every gift worldwide under your brand — with the traceability and multi-currency a multi-property group needs.

+34%
repeat bookings from guests rewarded with a physical gift
98%
gifts delivered on time, in the guest's country
x2.1
loyalty vs. points-only programs
<48h
from idea to the first reward live
Use cases

What you can run from day one

Concrete plays you launch from your CRM — each running on the real TPP panel.

  • Orders

    Welcome a VIP guest

    Trigger a welcome gift at check-in or a thank-you after the stay, fully automatic.

  • Store

    Redeem loyalty points

    Members enter your branded store, redeem points and pick the gift they actually want.

  • Loyalty

    Move guests up a tier

    Every stay nudges the guest toward the next tier — and to better gifts they actually remember.

  • Billing

    Charge in every local currency

    Each guest pays in their own currency while you reconcile it all consolidated in EUR, property by property.

The store

A rewards store for your guests

Your guests enter your branded marketplace, redeem their points and pick their gift. Live in hours.

  • Your brand and domain
  • 400,000+ products
  • Redemption via your CRM
A rewards store for your guests
How it connects

Live in days, not quarters

Three steps from your stack to a gift in your customer’s hands.

  1. 01

    Connect your CRM or API

    One call from Smartico, Optimove or your own stack fires the reward. Separate test and production keys.

  2. 02

    Configure catalog and rules

    Choose the products, the budget per brand and the supplier rule, all from one panel.

  3. 03

    They redeem, you stay invisible

    Your audience gets the gift in their country and currency, with your brand on store, packaging and tracking.

In depth

How hotel gifting works under the hood

Behind every guest gesture sits a global catalog, a multi-currency treasury and one integration engine. This is how the operation is built, property by property, without the guest ever seeing TPP.

A real catalog, at the exact moment

You choose from over 400,000 products: experiences, electronics, gift cards. The guest receives the moment you trigger it: the welcome at check-in, the post-stay gesture, the loyalty milestone. And the catalog is curated by market, so what a guest staying in Lisbon sees is not what a guest in Dubai sees. Relevant wherever they are.

Three ways to bill, one reconciliation

Prepaid, monthly invoice or per-order: you pick based on how you run treasury. You assign budget per property and reconcile consolidated across every brand in the group. Each guest receives in their own currency with the rate frozen; you reconcile in euros. Customs, taxes and delivery are handled at source, so your front desk never touches a single logistics task.

The engine underneath, one integration

It is a proven, production-grade commerce engine. You connect it to your PMS, your loyalty program or your CRM, and the gift fires by itself at check-in or after the stay. Orders split across suppliers without you stepping in. API or branded marketplace, identical at every property. You launch in days, not quarters.

Customer stories

Teams already gifting better with TPP.

TPP moves gifts for teams across 20+ countries.

See success stories

Questions, answered.

Only yours. The store, the emails and the packaging carry your brand; the real supplier stays hidden end to end.

The best gifting program for hotels.

See how hotels reward guests worldwide with a single integration. Book a 30-minute demo.