TPP

FAQ

Everything you need to know.

Answers about the product, integration, billing, coverage and compliance.

Frequently asked questions

TPP handles the catalog, logistics, customs, support and multi-currency billing for your company's gifts. You choose what to send and who receives it, and we deliver it under your brand.

The store, the invoice and the tracking carry your brand. TPP coordinates the suppliers making the deliveries.

Send gifts from your CRM or product through the API, use a branded store on your domain or in an iframe, or connect an integrated partner such as Captain Up or Smartico. With these partners, no development is needed.

Choose prepaid balance, monthly invoicing or payment per order to suit your finance team. Each recipient pays in their currency at a fixed exchange rate, and you can reconcile the amounts in euros.

Over 100,000 products across every category, with delivery in 20+ countries and local currencies (EUR, GBP, USD, CAD, BRL, SEK and more on request). We select the products available in each market.

Yes. You set limits per brand, campaign or program, and every movement is logged with full traceability, exportable for finance and compliance. Built for regulated business.

Yes. You can manage several brands and markets through one integration, with a catalog, currency and delivery for each country. Billing is consolidated for reconciliation.

You can start in days with one contract and one integration, without negotiating separately with each supplier or market. With an integrated partner, the first gift can ship in hours.

An order may ship from several suppliers, but support sees one order with every tracking code and status. Incidents are tracked from one place, with your brand facing the recipient.

Gift in any country. We handle the rest.

100,000+ products for your customers. Shall we talk?

FAQ — Loyalty gifting, API & delivery | TPP