TPP
Use casesCRM rewards

Every CRM signal, a real gift at the door.

Deposit confirmed, KYC done, streak broken — map any event to a physical gift. Rules evaluate, the order creates itself, the parcel wears your brand.

Already gifting with TPP

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Triggers without a gift that lands

Your CRM already knows who deserves a reward. Ops still ships by spreadsheet.

  • Events die in Slack

    “Send her something nice” becomes a ticket, a quote, three suppliers and a two-week delay. The moment is gone.

  • Rules live in one tool, gifts in another

    Smartico or Captain Up fire the trigger; fulfilment is still a human chain. Integration theatre, not automation.

  • No audit trail from signal to doorstep

    Finance and compliance ask who got what and why. Screenshots of chat are not an answer.

The loop

Signal in, gift out

Event, rule, order, delivery — the same rails as every TPP gift, triggered by your CRM.

  1. 01Event

    Any signal your CRM can emit

    Deposit, KYC, level-up, churn risk, custom webhook. If your stack can send it, a rule can catch it.

  2. 02Rule

    Conditions you control

    Amount, segment, country, frequency caps. Change weights without a release.

  3. 03Gift

    A real SKU, not a coupon code

    Catalog or custom merch. Budget and inventory stay on the TPP panel.

  4. 04Ship

    Tracked under your brand

    Order, packaging and support wear your name. Full log from event ID to tracking number.

Next event, same pipeline.

In depth

Why triggered gifting beats campaign blasts

Right player, right moment, real product — without growing the ops headcount.

Moment > batch

A gift at deposit confirmation lands harder than a monthly newsletter of free spins.

Partners stay, fulfilment unifies

Keep Smartico, Captain Up or your CRM. TPP is the fulfilment layer behind them.

Audit-ready by default

Every gift ties to an event, a rule version and a tracking number — finance and compliance can read it.

Questions, answered.

Anything that can POST a webhook or that we already integrate (including Smartico and Captain Up). We map your events in the demo.

Yes — per player, per day/week/month and per rule budget. Caps are checked before any order leaves.

No order is created. Failed evaluations are logged so you can tune conditions.

Yes. The store is player-led redeem. CRM rewards are operator-led: the system pushes a gift when a rule matches.

Often days once the webhook is live. Complex multi-brand matrices take longer — we scope that in the demo.

Stop shipping rewards from Slack.

See a CRM event become a tracked gift under your brand. Book a 30-minute demo.

CRM-triggered rewards | TPP